Kerikeya Terms and Conditions – Transparent & Simple & Complete Guide

1 General Terms & Conditions

Kerikeya (hereinafter referred to as "we", "the Platform", or "the Company") is an online gaming and Sports Betting platform. These terms and conditions apply to all use of Kerikeya's services. By registering or using the Platform, you are deemed to have fully accepted these terms.

Kerikeya reserves the right to update these terms and conditions at any time. Continued use of the Platform following any changes will be considered acceptance of the new terms. We recommend checking this page regularly.

2 Account Registration & Eligibility

To create an account on Kerikeya, the following conditions must be met:

• You must be 18 years of age or older.
• Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts may be cancelled.
• The details provided at registration – name, email, and mobile number – must be accurate and your own.
• Keep your account password and login details completely confidential. Do not share them with anyone.
• Creating an account under someone else's name or using a false identity is prohibited.

Kerikeya may request a national ID, passport, or other documents for identity verification at any time. Withdrawals and certain other features may be restricted until verification is complete.

3 Bonuses & Promotions

Kerikeya regularly offers a variety of bonuses and promotions – including welcome bonuses, free spins, reload bonuses, cashback, and more. Each offer has its own specific terms, which are clearly stated on the offer page.

• Winnings derived from bonuses cannot be withdrawn until all wagering requirements have been met.
• Bonus offers have set expiry dates — any bonus that is not used within the validity period will be forfeited.
• Bonuses may not be claimed more than once from the same household, IP address, or device.
• Kerikeya reserves the right to modify or cancel any bonus program at any time.
• Bonuses earned cannot be transferred to another account.

4 Deposits & Withdrawals

Kerikeya supports deposits and withdrawals via mobile banking, bank cards, e-wallets, and other methods. The key payment rules are outlined below:

• Minimum deposit: BDT 100. Minimum withdrawal: BDT 500.
• Deposits are generally processed instantly. Kerikeya is not liable for delays caused by payment gateway issues.
• Withdrawal requests may take up to 24–72 hours to process – faster for VIP members.
• Withdrawals may only be made to your registered payment method. Withdrawals to third-party accounts are prohibited.
• Large withdrawals may be held until identity verification is complete.
• To prevent money laundering, Kerikeya reserves the right to verify transactions when necessary.

5 Fair Play Policy & Prohibited Activities

Kerikeya is committed to maintaining a fair and equal gaming environment for all players. The following activities are strictly prohibited:

• Creating multiple accounts to claim bonuses or gain other advantages.
• Registering or attempting to pass verification using false or fraudulent information.
• Using any software, bots, or automated methods to play games.
• Deliberately exploiting technical glitches or bugs on the platform.
• Using the Platform for money laundering or any illegal activity.
• Colluding with other players to gain an unfair advantage.

If such activity is detected, Kerikeya may immediately close the account and confiscate any funds held. Kerikeya also reserves the right to pursue legal action in serious cases.

6 Responsible Gaming

Kerikeya is for gaming entertainment – not a solution to financial problems. We encourage all players to play responsibly:

• Set a budget before you play and stick to it.
• Set daily, weekly, or monthly deposit limits in your Kerikeya account settings.
• Use the self-exclusion feature if needed – you can close your account yourself for a set period of time.
• Never gamble with money set aside for essential expenses.
• Talk openly with family and friends about your gaming habits.

7 Privacy & Data Protection

Kerikeya takes your personal data seriously. Information collected during registration, identity verification, and payment is used solely for the purpose of operating the Platform.

• All data is secured with SSL encryption.
• Personal information is not shared with third parties except where required by law.
• You can opt out of marketing communications at any time through your account settings.
• You may request deletion of your data – however, some information may need to be retained for legal and security reasons.

8 Account Closure & Suspension

You may close your Kerikeya account at any time. Please withdraw your balance before doing so. Account closure requests must be submitted to the support team.

Kerikeya may suspend or close an account under the following circumstances:

• Violations of the terms — such as operating multiple accounts, providing false information, or engaging in fraudulent activity.
• Failure to complete identity verification or submission of false documents.
• Money laundering or suspicious financial activity.
• Prolonged inactivity (typically 12 months).

If an account is closed without cause, any remaining balance will be refunded. If closure is due to a breach of these terms, the balance may be forfeited.

9 Changes to Terms & Communications

Kerikeya reserves the right to update these terms and conditions, in part or in full, at any time. Any changes will be published on this page along with the updated date.

For significant changes, a notice may be sent to your registered email. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

If you have any questions or complaints, please contact our support team. For general inquiries, FAQ Page page.